Equal parts impressive and disappointing

The breakfast was good, and the staff were very friendly which made for a welcoming stay.

The bathroom cleanliness could use improvement, and noise from other rooms disrupted my sleep.

The breakfast was delicious and varied each day.

Our mini fridge went out, ruining our leftovers from dinner. The tub had a broken stopper that was difficult to lift. The pool area smelled foul and wasn't clean, and there was mold in the yogurt during breakfast. Additionally, we found no bed bug protectors on the mattress.

We had a comfortable night with a great whirlpool tub in the room! The breakfast was tasty with good hot options. The air conditioning was a bit noisy and would wake us up.

Breakfast was a highlight, with efficient and friendly staff and a good variety of options. The room felt neat and comfortable, and the fridge and microwave added convenience for a family. However, the seating area for breakfast was cramped and distanced from the service area, making it a little inconvenient. Additionally, maneuvering all luggage back to the front desk due to key issues was frustrating. The hotel offers a flexible cancellation policy, allowing changes up to 6 PM on the day of arrival.

A Memorable Family Getaway!

We enjoyed a fantastic 2-night stay! The queen room was spacious and perfect for our family. The breakfast selection was delightful with something for everyone, and the staff were always accommodating and friendly. If you need pool towels, ask early since they can run low. Highly recommend!

The room was clean and spacious. The bed was very comfortable for a restful night. Breakfast offered a great variety, including hot options. The staff were friendly and attentive The pool and hot tub were enjoyable for relaxation. 🏊‍♂️

The stay was enjoyable, especially the comfortable King Room with Spa Bath. The pool and hot tub were nice features, although there were minor issues like a strange smell in the area at times. Breakfast had a good variety, but one morning, there was some mold found in the yogurt, which was disappointing. Overall, the staff were friendly and really contributed to making the experience pleasant.

My partner and I had a lovely stay here. The cozy room with two queen beds offered great comfort. Breakfast selection impressed us, especially those small omelets! Minor noise disruptions from upstairs were bothersome, but overall, it was a cute experience. Definitely a great choice on our road trip!

The hotel was beautifully renovated, clean, and had a welcoming atmosphere. The staff were courteous, assisting us with any needs, and the breakfast was impressive with a variety of hot and cold options that catered to everyone.

Improved sound insulation would enhance comfort during stays.

i had a fantastic family holiday at this hotel. the breakfast exceeded my expectations with a variety of hot and cold options, and the staff’s friendly demeanor, especially during breakfast, made it special. my previous stay in gaylord was okay, but this time it felt much more welcoming and enjoyable.

pool towels were not adequately stocked.

clean hotel but room not as pictured

The hotel offered a wonderfully clean environment that I appreciated. The staff provided friendly service, always accommodating my needs with a smile. I enjoyed the breakfast options, which catered well to various tastes and diets. Additionally, the hotel had a welcoming atmosphere that made me feel at home.

The room fell short of expectations based on online images.

Would be happy to recommend for strolling

Clean room, spacious room, had a lovely breakfast with plenty of options thanks to the diligent staff who ensured everything was well-stocked and tidy, and the location right across from convenient coffee shops like Starbucks made it easy to grab a quick caffeine fix before exploring the area.

It was all superb.

The room was clean and the pool towels were missing.

great spot for exploring gaylord's parks and landmarks

The hotel is just a short walk from Bavarian Falls Park, making it super easy to enjoy some nature after a day of sightseeing, and the friendly staff made us feel right at home throughout our stay. If you're a fan of leisurely walks, the City Elk Park is only a bit over two kilometers away and offers lovely views.